Recent work
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Andrew West StockbrokingUser interface design and usability testing for a series of enhancements to a leading Australian online share trading web site. |
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Webheads UCD WorkshopConducted an intensive workshop as part of an initiative to add user-centred design to Webhead's successful existing web development methodology. |
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Westpac
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Middle East Webmaster ForumPresented a one-day workshop on "Maximising user experiences by focusing on website usability processes in user interface design" in Dubai, October 2001. |
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TelstraUser interface design and style guide for ourbrisbane.com, a new portal for the people of Brisbane, Australia. Built for the Brisbane City Council by Telstra. |
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IBM eSolution Week Travel and Hospitality DayCo-presented the keynote address entitled "Leading with eBusiness: Delivering value in a challenging economy", July 2001. |
Past achievements of our staff
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wishlist.com.au Web SiteUser interface design for the online gift store, which won Best Australian E-Commerce Site of 2000. |
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dstore.com.au Web SiteOriginal user interface design and production for the tech-wrecked online department store, formerly Australia's #1 online shop. |
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Telstra Home PageHome page design and production for Australia's largest telecommunications company. |
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AltaVista DiscoveryUser interface design for AltaVista Discovery and parts of the AltaVista image search engine for Digital AltaVista in San Mateo, California. |
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BHP Web SiteHome page design for the previous version of the BHP web site. BHP is Australia’s largest steel and resources company. |
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Victorian Government Web SiteUsability consulting for the state government of Victoria’s home page. |
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Santos Web SiteUser interface design for an earlier version of Santos web site, Australia’s largest onshore oil and gas company. |
Testimonials
Westpac New Zealand
"Look and Feel's UI designs were a breakthrough in improving our customer service and streamlining our back-office processes.
They added a usability
focus within our Rational Unified Process, and produced specifications our
IT people could really work with.
They also trained our team in
user-centred design skills, so now they're all getting users involved and designing
great screens."
Steve Forgeson
Program Manager
Sales & Service Platforms
Customer Assisted Delivery Platforms
Westpac New Zealand
Webheads
"Webheads went through the Look and Feel UCD workshop because we were developing e-business strategies for our clients and wanted to implement a more structured
methodology.
On completion of the workshop I am pleased to say we have successfully
"won" 3 new clients.
Look and Feel is incredibly supportive to ensure the ongoing successful implementation of the program.
I would recommend the program to others wanting to add value to their clients' business."
Brigette Croker
Managing Director
Webheads